Confirm release before planning collection
An auction win is not necessarily ready for collection. Ask the selling site what payment, release document, buyer information and pickup authorisation it requires. Provide those details to dispatch along with the vehicle's VIN or stock reference and the receiving address. Do not rely on a sale date as the date the unit becomes available.
C2C's established BC auction pickup information covers ADESA and Manheim operational details. An Edmonton-area auction or other selling site must be named and reviewed individually. This guide does not imply a national auction partnership or automatic access to a yard; site rules and a dispatch-confirmed pickup plan still apply.
Edmonton, surrounding communities and industrial yards
The route label is a starting point for an enquiry, not a terminal-to-terminal product. An actual origin might be Vancouver, Burnaby or a Fraser Valley dealership, while an Alberta endpoint could be Edmonton or a surrounding community. Provide a complete address or postal code at both ends, including any site name that prevents confusion.
Industrial-yard hours and residential receiving arrangements are different. Identify gate access, a release contact, loading restrictions and the hours when the receiving person can inspect the vehicle. If a large carrier cannot reach a home or business safely, discuss an accessible handoff point before dispatch rather than directing the driver to an unsuitable entrance.
Describe the vehicle, not just whether it runs
Dealer inventory and auction vehicles may have a discharged battery, missing keys, locked wheels or damage that affects loading. Say whether the vehicle starts, rolls, steers and brakes, and disclose any uncertainty. 'Not sure' is useful information; assuming a damaged car is drivable can leave the wrong equipment assigned.
Include the year, make and model and any height, clearance or modification concerns. For several units, list each vehicle and its condition separately. Enclosed equipment, non-running recovery requirements, site access and total unit count can change capacity and the quote. Equipment is subject to written confirmation, not promised by an online route label.
Align the release and receiving windows
Tell dispatch your preferred dates and which parts are flexible. An auction's release window, dealer opening hours and a private buyer's availability can conflict. Ask for a workable written pickup and delivery plan rather than inferring timing from map distance. Weather, road conditions and capacity are considered for the actual move.
An authorised contact at pickup and delivery, or hand-off instructions agreed with dispatch, should be arranged before transport. Have keys, fobs and required release paperwork ready. Review condition records and the Bill of Lading at handoff, and ask for insurance documentation when evaluating coverage. C2C is based in Langley, BC; nationwide route availability, timing and price require dispatch's written confirmation.
Practical questions
- Can a vehicle start outside Edmonton?
- Yes, enquiries can use other Alberta origins or destinations. Name the town, site and postal code so dispatch can assess the actual route and access.
- Can I send a gate pass before payment clears?
- You can share available paperwork for review, but confirm with the selling site when the vehicle is released. Dispatch needs a valid collection authorisation before arranging pickup.
- Can multiple dealer units travel together?
- Ask with an itemised vehicle list and individual release readiness. A combined plan depends on equipment, loading access and capacity; it is not a fixed bundle.